We respect your privacy

Thank you for visiting our website. MW Insulation ("MWI" or "we") is strongly committed to protecting the privacy of users ("you" or "your") visiting mwinsulation.co.uk ("website" or "service").

MWI manufacturers high performance Rigid Phenolic and PIR Insulation products for pipe sections, pipe supports and cut sheets, based in Trafford Park, Manchester, United Kingdom.

We act as Controllers of your Personal Data in the areas covered by this Privacy Statement. Our contact details are set out at the end of this Privacy Statement and on the footer of the website and all documentation we provide. 


We created this Privacy Statement to tell you how we use your Personal Data, i.e. any piece of information that relates directly or indirectly to you and warrants protection under the local privacy laws, including the European General Data Protection Regulations (EU) 2016/679 (GDPR). It is important to us that you understand how we will treat your Personal Data and that you are aware of your rights.


We may collect:

a. Information about your visits to and use of this website, as explained in section "Website Usage, Data and Cookies" below.
b. Your email address and other necessary contact information for alerts and any news bulletins from MW Insulation, as explained in  section "Alerts & News Bulletins"
c. Your email address and other necessary contact information in the contact forms you fill out to communicate with MWI, as explained in section "Contact Forms"
d. Information included in job applications you submit online; as explained in section "Job Applicants".


MWI may collect information on how the website is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our website that you visit, provide analysis or valuable information so that we can improve the Service, monitor the usage of the service, and detect, prevent and address technical issues of the website.

MWI may also use cookies in the future on the website. When we do we will update our policy to include the MWI Cookies Policy.


Although we don't actively market through regular communications, should we start to include more Alerts and Product Bulletins in the future, we will ensure we have obtained your consent to receive such information from us.

To the extent allowed by law, we would further use this information to pursue our legitimate interests, in particular for the purpose to directly market to you or your organisation, regarding similar products or services.


Where we gather and process information when you fill out contact forms to communicate with MWI, after having obtained your consent, we will use this information to send you replies to your queries and provide you, to the extent possible, with any help or guidance requested.

Where relevant, in particular if you are a supplier or customer of MW Insulations, we may also use this information to perform our obligations and pursue our rights under the contract entered into by you and us, including in the context of any legal proceedings if necessary. Such information is also collected and treated at the stage prior to concluding any contract as a follow-up to you placing an order or making any other relevant inquiry. Failure to provide us with such information may prevent us from smoothly performing our obligations in the context of an existing or future contractual relation.

Where relevant, in particular if you are a user of MWI's products or services, we may also use this information to comply with our relevant legal obligations, such as under the legislation regulating product liability.


We collect and use information you provide us with when submitting online applications for job vacancies or otherwise when you express your interest to join our team. In such case your Personal Data will be processed in accordance with the separate Recruitment Privacy Notice and Recruitment Terms of Use. Please contact a member of our management team should you require more information.


Without prejudice to any disclosure of information made compulsory by competent authorities and only to the extent such disclosure is required by law, Personal Data you provide to MW Insulation may be shared, consistent with applicable law and in accordance with the purposes each time served, as follows:

  • Within MWI departments, including representatives and employees, as necessary. For instance, Personal Data of newsletters subscribers shall be shared with MWI teams that are responsible for marketing. Usage Data shall be processed by MWI's department that is responsible for our IT functions.
  • With affiliates and subsidiaries of MWI. Please note that we have a legitimate interest in transmitting your Personal Data within the group of affiliated companies for internal administrative purposes and to better serve the rest of the purposes stipulated in this Privacy Statement.
  • With third parties and third-party business providers that provide services to MWI, such as companies that provide services for employee recruitment, IT-related services, or marketing-related services.
  • With a third party in the event of a sale, merger, reorganization, or other transaction involving part or all of MW Insultation.
  • With law enforcement agencies if required by law and under the relevant safeguards for the protection of your fundamental rights, in particular where we reasonably believes unlawful activities, fraud, or bodily injury or death have occurred or the Personal Data may aid an ongoing investigation.

All service providers to MWI will use Personal Data only for the purposes identified in this notice and will provide services under a contract which restricts use of information to that which is necessary to perform services on our behalf or to comply with legal requirements.


The security of your Personal Data is important to us. We shall implement appropriate technical and organisational measures to ensure the protection of your privacy and a level of security appropriate to the risks entailed in any processing operation. However, we note that no method of transmission over the Internet, or method of electronic storage is 100% secure. Whilst we strive to use commercially acceptable means to protect your Personal Data, we underline that we shall have no liability for events for which we are not responsible.


The website contains hyperlinks to non-MWI sites that may be of interest to users. MWI does not control or monitor the privacy, accuracy, quality, or integrity of those sites. You should check the Privacy notice and policies of each website you visit. Links to third-party sites are provided solely for your convenience, and any use or submission of data to such sites shall be at your sole risk.


MW Insulation limits the use of Personal Data to ways that are compatible and relevant to the purposes for which the Personal Data was collected or subsequently authorized or for which a specific legal basis was used such as legitimate interests, consent, performance of contract, compliance with a legal obligation or otherwise. MWI will take reasonable steps to ensure that Personal Data is reliable for its intended use and that the information is accurate, complete, and current.

Personal Data is retained as needed to fulfil the purposes for which it was collected. In addition, Personal Data is also retained in accordance with legal, regulatory, and contractual requirements and in accordance with MW Insulation's retention schedule. In particular, without prejudice to your rights explained in the following section, we will keep your Personal Data, as follows:

  • Information about your visits to and use of this website shall be kept only for as long as your use of this website.
  • Information from your subscription to our website and any bulletin lists shall be kept until you retract the consent you provide to send these to you. We may contact you on a regular basis to seek for the renewal of your approval of us keeping such information.
  • Where relevant, information pertinent to transactions between you and us shall be stored throughout the lifecycle of the transactions concerned and for as long as is necessary for the pursuit of legal claims or required by local law, including amongst others tax legislation.


The information on this website, including all logos, design, text, images, white papers, press releases, and other information, is protected under copyright laws and is owned by MW Insulation. The information may not be copied, downloaded, reproduced, re-posted, transmitted, displayed, distributed, altered, stored for subsequent use, or otherwise used in whole or in part in any manner without MW Insulation's prior written consent.


While MW Insulation attempts to ensure that only accurate information is presented on this website, we assume no responsibility for, and make no representations with respect to, the accuracy of any information presented here. Therefore, all materials and information are presented "AS IS," and MWI expressly disclaims any implied or expressed warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property relating to such material. In no event, shall Jacobs be liable for any damages whatsoever arising from or related to your access to, or use of, our Website or the information or material presented herein.


You have a right to inquire about the Personal Data MWI holds about you. You have the right at any time to ask access to your Personal Data. In addition to this, you can object to our processing of your Personal Data, and request correction, amendment, deletion or restriction of the processing of your Personal Data and data portability.

If you want to exercise one or more of your rights, please contact privacy@jacobs.com and a request form will be sent to you for completion and return.

If you are unhappy with how we’ve handled your Personal Data, please contact Mike Whelan or Scott Milner at MW Insulation.

Or write to the following address:

MW Insulation Ltd
Unit 2, Guinness Road Trading Estate
Guinness Road
Trafford Parek,
M17 1 SB


Tel: 0161 877 1608
Fax: 0161 877 1604




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